+: The location. So close to the beach and with easy access thanks to a tunnel from the hotel that takes you directly to the beach. The view is just amazing, just be aware that there are lots of stones in konyaalti Beach, so it is best to bring swimming shoes. People are very friendly, they try to help you with anything and give you tips of traditional foods or activities to do during your stay. The rooms are comfortable and have a balcony with a nice view of the sea. The food and drinks were very good. You have breakfast, lunch, a coffee break, dinner, and soup for midnight. The variety was ok, and you have many things to choose, even a light menu. The desserts were delicious, and the cocktails were with fruits. For us, one of the best things was the spa, with sauna, pool, and the massage services. We visited the hotel as part of our honeymoon trip, and we were very much looking forward to having a relaxing stay. People in the spa were the best. We hired a massage and turkish bath and were very happy with the services as it was very relaxing. The hotel has a game room also, pools and many other things. Everything that you need is there.
-: During our stay, at the end of March and beginning of April, we had some issues with the air conditioner. The first room we had was very hot, and the central air conditioner was not working as the hotel turned the cooling off before May. This is understandable if the temperatures were like years ago, but now, with climate change, you could expect days with 27 or 28 degrees during spring. We asked for changing our rooms because it was so hot we couldn't sleep properly the first day. The next day, we were changed to another room with an individual air conditioner that we could control ourselves. The room was good, but we left the air conditioner on for a moment and when we came back from lunch, there was water dropping from the air conditioner inside the room, and this was also very loud. We called the reception again, and they asked a technician to come to fix this. The technician came almost at the end of the day, and it took him some time also to figure out what it was. At this point, I was very annoyed, I didn't want to spend my time there waiting for an air conditioner to be fixed. We called reception and they offered to change rooms for the third time. But when we went to check the third room, the smell of mold was unbearable. I was very upset, I couldn't believe that after all the inconvenience, they tried to place us in a moldy room. I was expecting a better service after all the inconvenience. In the end, the technician fixed the water issue from the second room, but we had to live with the loud sound from the air conditioner. This was a very unfortunate and annoying situation. I wish for our next stay. The hotel fixed the air conditioner situation because we were not the only guests complaining about a hot room and air conditioning issues.