Masih
+: It’s a beautiful place.
-: Unfortunately nobody speaks English in this international hotel. Horrible customer service, very disrespectful to none Turkish people. I have been here 14 years ago and I had a great time, but this time was very disappointing. There was no music and entertainment by the pool while last time they had a lot of fun entertainment by the pool. I asked why their music is off, they told me it was a technical issue! The entire 7 days that we were there, they didn’t fix the technical issue. The food at the buffet was absolutely horrible. I truly love Turkish food and came here so excited for the food, but there was no Turkish food at all.Night entertainment was absolutely disappointing. The entire show was for the Russian audience. I was so excited to see some Turkish culture and Turkish music. Not a single night they played Turkish music, it was entirely Russian. We were so bored that we ended up leaving the hotel and went to other places in the city to have some fun.They didn’t even have an iron in their rooms to iron our clothes. When asked for one, they told me there’s none to borrow! I was SHOCKED. Are you serious? In a huge resort like this you don’t have a simple iron to give us?It was a very bad experience for us, and we will never go back to this place.We love Antalya and I am already planning to go to Antalya next year but this time I will choose the hotel wisely.
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